Troubleshoot Docker (Linux & Windows)

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Table of Contents

• Install Docker on Linux
• Verify Installation
• Troubleshoot Docker Installation
• Stop the Platform
• Restart the Platform
• Windows Uptime
• Fixing the “Docker Desktop - Unexpected WSL error” in Windows
• Additional Guides

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Install Docker on Linux

• Run the setup from the website for the first time. This step installs the necessary drivers.
• After the first installation, reboot your Linux system.
• Perform the setup process a second time, which installs Docker.

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Verify Installation

• To confirm that your setup is working correctly, run:
  Terminal Command

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  docker run --gpus all nvidia/cuda:11.0.3-base-ubuntu18.04 nvidia-smi
  

• The output should resemble the information displayed by nvidia-smi.
• This command verifies that Docker is correctly utilizing your GPU.

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Troubleshoot Docker Installation

• If the confirmation command fails, use the reset_drivers_and_docker script:
  Terminal Command

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  chmod +x reset_drivers_and_docker.sh  
  ./reset_drivers_and_docker.sh
  

• After running the script, restart your device.
• Rerun the setup from the website. After an automatic restart, rerun the setup to complete the installation.
• If the confirmation command continues to fail, seek assistance on the community support channel.

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Stop the Platform

docker ps -a -q | ForEach { docker rm $\_ }

sudo docker stop $(sudo docker ps -a -q); sudo docker rm $(sudo docker ps -q)

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Restart the Platform

• Reboot your computer or server.
• After you reboot the device, restart the platform.
• Rerun the same command provided on the website during the initial setup. It resembles docker run -d.

❗️ Verify that you’re not running two instances of io-worker-vc.

docker ps

~$ docker ps
CONTAINER ID   IMAGE                               COMMAND                  CREATED          STATUS         PORTS     NAMES
87b1b066bdfa   ionetcontainers/io-worker-monitor   "tail -f /dev/null"      3 seconds ago    Up 2 seconds             agitated_hawking
7033c1b8feba   ionetcontainers/io-worker-vc        "sudo -E /srp/invoke…"   8 seconds ago    Up 8 seconds             friendly_ritchie
67f699e12c2e   ionetcontainers/io-worker-vc        "sudo -E /srp/invoke…"   10 seconds ago   Up 8 seconds             sleepy_feynman

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How to fix this?

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Windows Uptime

1. Open the group policy editor and go to Computer Configuration.
2. In Computer Configuration, find the Administrative Templates section.
3. Under Administrative Templates, go to System.
4. In the System menu, choose Power Management.
5. Access the Sleep Settings subsection within Power Management.
6. Activate both Allow network connectivity during connected-standby (on battery) and Allow network connectivity during connected-standby (plugged in) options.

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Fixing the “Docker Desktop - Unexpected WSL error” in Windows

1. Check and Update WSL Version: First, ensure that you’re running the latest version of WSL. You can check your current WSL version by opening a command prompt and typing:
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   wsl --version
   

   If you find that you’re not on WSL 2, you can set the default version to 2 by executing:
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   wsl --set-default-version 2
   

2. Enable Hyper-V Feature: Hyper-V is a virtualization technology tool that needs to be enabled in Windows. To check if Hyper-V is enabled, you can use the Windows Features dialog via Search: In the Windows Features dialog, scroll down and check Windows Hypervisor Platform, then click OK.:

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Additional Guides

• TCP: 443, 25061, 5432, 80
• UDP: 80, 443, 41641, 3478

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How can I verify that program has started successfully?

• When running the following command on PowerShell (Windows) or Terminal (Linux), you should always have 2 Docker containers running:
  Terminal Command

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   docker ps
  

• If there are no containers or only one container running after running the docker run** -d … command** from the website:
  • Stop the platform using the command provided in the guide above.
  • Restart the platform using the command from the website again.

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reset_drivers_and_docker.sh :

#!/bin/bash

# Stop all running Docker containers
echo "Stopping all running Docker containers..."
docker stop $(docker ps -a -q)

# Remove all Docker containers
echo "Removing all Docker containers..."
docker rm $(docker ps -a -q)

# Remove all Docker images
echo "Removing all Docker images..."
docker rmi $(docker images -q)

# Uninstall Docker Engine, CLI, and Containerd
echo "Uninstalling Docker..."
sudo apt-get purge -y docker-engine docker docker.io docker-ce docker-ce-cli containerd containerd.io

# Remove Docker's storage volumes
echo "Removing Docker storage volumes..."
sudo rm -rf /var/lib/docker
sudo rm -rf /var/lib/containerd

# Remove Docker group
sudo groupdel docker

# Remove Docker's configuration files
echo "Removing Docker configuration files..."
sudo rm -rf /etc/docker

# Remove any leftover Docker files
sudo find / -name '*docker*' -exec rm -rf {} \;

# Uninstall NVIDIA Docker
echo "Uninstalling NVIDIA Docker..."
sudo apt-get purge -y nvidia-docker

# Uninstall NVIDIA drivers
echo "Uninstalling NVIDIA drivers..."
sudo apt-get purge -y '*nvidia*'

# Remove any remaining NVIDIA directories
sudo rm -rf /usr/local/nvidia/

# Update the package lists
echo "Updating package lists..."
sudo apt-get update

# Autoremove any orphaned packages
echo "Removing unused packages and cleaning up..."
sudo apt-get autoremove -y
sudo apt-get autoclean

# Rebuild the kernel module dependencies
echo "Rebuilding kernel module dependencies..."
sudo depmod

# Inform the user that a reboot is required
echo "Uninstallation complete. Please reboot your system."